Google Base Glitches


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Go To Great Panes, Kathryn Maloney ©2009
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Google Merchant Center seems to be a bit glitchy at the moment–three issues:

1. Messages saying 0 of 896 (or some other oddly high number)–those feed issues seem to self correct after a day or two. If you want to do a manual upload in the mean time to update your stock, see the “Manual” tutorial linked to from our main Google Base/Merchant Center page, link on the right–see the gold links on the right.

2. Messages saying 40 out of 100 items (or something similar) were inserted, when all 100 items had been uploaded last time without a problem. It will say that even when you log in to GM and check the number inserted next to the feed name, but for most folks, it’s just a false message:

Go to the active items page and check to see if your items are all there. Most folks have said their items are all there.

If you are actually missing items on the active items page, then you might want to troubleshoot the missing items, in case GM finally realized you are mentioning free shipping or some other thing they don’t like but are inconsistent about enforcing…

See FAQ 3 for troubleshooting help–it’s linked to from our main Google Base/Merchant Center page, link on the right–see the gold links on the right.

3. Sloooowwwww Processing–some sellers are experiencing extremely slow processing–some as long as 2 days, so if yours is stuck in processing you are not alone.